Penn Foster Career School Complaints and Reviews

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Penn Foster Career School
Main address: P.O. Box 1900,Scranton,PA,18501 (outside US) 18515 Scranton PA
1-800-27544-10,570-961-4033(outside the US), 570-702-8380,
  • 134+2 mobile complaints
  • $31.6K claimed losses
  • $232 average
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  • Sep 05
  • Schools
  • Port Saint Lucie, Florida
  • Online Schooling
  • 409

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first person I spoke with said my money would be refunded within 72 hours. Lie. I called after the 3rd day and the next person I spoke with said 10 days. Lie. Called back on the 11th day and that person said that they only process refunds on certain days out of the month. I never got an... Read more

Was this review helpful? 1 2


  • Aug 13
  • Colleges and Universities
  • Scottsdale, Arizona
  • Vet Tech Degree
  • 603

Penn Foster requires a proctor acceptance form to be filled out and sent to them. I had it filled out and mailed it to them in December 2013. I did not find out until later on that they had not received it. so I faxed a copy that I had of it to the fax number that they provided July 11, 2014, I was told it was received July 16, 2014, but that the address for the proctor was able to be read so I... Read more

Was this review helpful? 4 1


  • Aug 01
  • Schools
  • False Breeder Accusation
  • 328

I just enrolled in the school a month ago, and I'm excited to get started. It's been slow because some departments haven't been communicating effectively with others, or myself, but I'm hanging in there! I believe if they would fix their administrative and communication issues, they'd be on top! Hopefully, my problems will be fixed by next week and I'll be on my way, so I can move to my next step... Read more

Was this review helpful? 5 0


  • Jul 16
  • Schools
  • Auckland, Auckland
  • Undelivered Product
  • 2
  • 2
  • 190

Ordered wen on the 5th of June 2014 rang the 17th of June to enquire why no delivery customer service said wait another week. 27th of June rang again still no products the lady then made another order have not received today is the 17th of July. She promised a refund which I have not received & also I ran out of wen last month as I informed her of this.. I feel this is a major set back so... Read more

Was this review helpful? 1 0


  • Jul 08
  • Education
  • Jacksonville, Florida
  • Course Cancellation
  • 1
  • 1
  • 353

I tried to cancel a course with Pennfoster High School program is a complete rip-off. When we tried to cancel all we got was a person saying that she was a lawyer and that I had to pay over $500.00 to cancel. A few weeks later Pennfoster call over 5 times in a 35 minute period harassing and making treats over the phone. I have on file every one of their voice messages. They call using an BLOCKED... Read more

Was this review helpful? 3 2

I cancelled my free lotto subscription June 10, 2014 spoke with Sonja confirmation # 3052130 & received confirmation to my email as well. I was charged again. I expect to be credited back to my checking account immediately. Add comment


  • Jun 24
  • Computers
  • Houston, Texas
  • Credit Card Abuse
  • 1
  • 1
  • 189

I never even sign up, or joined to my Knowledge. How did they charge my credit card for this? I only looked to see what it was. I'm 70 years old living on social security and knew I didn't want any part of it. How do I get my money back? $120.00 is a lot to me. Can anyone help me? I was perusing the sight and thought that it was way too complicated for me, besides I really don't have any money to... Read more

Was this review helpful? 0 0

I want to cancel the order that you are charging my bank 49 .50 got a new order since I called three times and you so called me back but I never heard my phone ring I want you to cancel order and do not take the 49.50 out of my bank Add comment


  • Jun 09
  • Education
  • Scranton, Pennsylvania
  • Career Course Certificate Program
  • 507

I own a small wedding planning company and thought it would be nice to take their Event Planning course. I signed up, paid the initial fee, and waited to get my lessons, which never came. A month later, they contacted me asking for payment. I explained that maybe they had my wrong address because I never received the materials. The lady was nice, and said that they'd "re-send" them and that in... Read more

Was this review helpful? 7 0


  • Jun 02
  • Schools
  • Tarrytown, New York
  • Program Cancellation
  • 150

i wanted to take a course through them .i never recived books that were bing printed for me finally tired of waiting i wanted to cancel but they still want me to pay over 200 dollars.for what? a course i was never able to take? or as the lady said we can send you the books and you could pay monthly over a total of 500 dollars. i dont think this is right it was there issue with never sending... Read more

Was this review helpful? 2 2
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