1.3
  • Costumer service1 votes
  • Over The Phone Communication1 votes
  • Customer Service1 votes
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  • Dec 04
  • Hospitals, Clinics and Medical Centers, Doctors
  • Morrow, Ohio
  • Externship
  • 424
  • REVIEW RATING 5/5

I graduated from their Pharmacy Tech program 02/2014. I live in Michigan, so going to their campus was out of the question. Online was my only option. The classes and tests were insanely easy and I tested out with a final grade of A. What they neglected to tell me was that the externship was gonna be 30 hrs total, and you have to pay out of pocket for a physical, blood work, drop tests,... Read more

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  • Dec 02
  • Schools
  • School Course
  • 211
  • REVIEW RATING 4/5

Penn foster was fine til they started redoing their courses. I took several courses there and was very happy. The classes were doable and the instructors were nice and accommodating with my deadlines to get the credits transferred to my college. I recommended many friends. Since they started redoing their courses, it has become simply awful. I have told all my friends who were considering them... Read more

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  • Dec 01
  • Education
  • Online Courses
  • 120
  • REVIEW RATING 4/5

When I decided to take an online course in Hotel and Restaurant Management I was expecting some reservations computer language and some restaurant languages like digital dinning. after only a couple of day I had decided to quit the course. But they gave me the run a round and avoiding me. Now they are hounding me for money. It's these kinds of people that make job hunting a nightmare. I was only... Read more

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  • Oct 26
  • Schools
  • Contract Payment
  • 1027
  • REVIEW RATING 5/5

I was a month from finishing school when I had basically finally decided to stand up to penn foster about its dated material. My coursework described how to use a early 90s mac computer, floppy disks and polariod cameras. I knew by the pictures on the pages that this whole program was late 80s or early 90s material. I requested my money back. They said no. Not only did they say no, they sent me a... Read more

Was this review helpful? 7 5

  • Oct 19
  • Schools
  • Orlando, Florida
  • Online Certficate Program
  • 765
  • REVIEW RATING 5/5

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the right school to choose. But after seeing all this negative reviews I backed up... Still I called and the guy was very rude! this only confirmed all this negative comments, thanks to all of you to prevent me to give them my money! The guy immediately asked for my phone and... Read more

Was this review helpful? 5 1

  • Sep 05
  • Schools
  • Port Saint Lucie, Florida
  • Online Schooling
  • 1
  • 1
  • 1110
  • REVIEW RATING 5/5

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first person I spoke with said my money would be refunded within 72 hours. Lie. I called after the 3rd day and the next person I spoke with said 10 days. Lie. Called back on the 11th day and that person said that they only process refunds on certain days out of the month. I never got an... Read more

Was this review helpful? 3 6

  • Aug 13
  • Colleges and Universities
  • Scottsdale, Arizona
  • Vet Tech Degree
  • 1060
  • REVIEW RATING 5/5

Penn Foster requires a proctor acceptance form to be filled out and sent to them. I had it filled out and mailed it to them in December 2013. I did not find out until later on that they had not received it. so I faxed a copy that I had of it to the fax number that they provided July 11, 2014, I was told it was received July 16, 2014, but that the address for the proctor was able to be read so I... Read more

Was this review helpful? 6 2

  • Aug 01
  • Schools
  • False Breeder Accusation
  • 594
  • REVIEW RATING 5/5

I just enrolled in the school a month ago, and I'm excited to get started. It's been slow because some departments haven't been communicating effectively with others, or myself, but I'm hanging in there! I believe if they would fix their administrative and communication issues, they'd be on top! Hopefully, my problems will be fixed by next week and I'll be on my way, so I can move to my next step... Read more

Was this review helpful? 11 0

  • Jul 16
  • Schools
  • Auckland, Auckland
  • Delivery
  • 2
  • 2
  • 336
  • REVIEW RATING 5/5

Ordered wen on the 5th of June 2014 rang the 17th of June to enquire why no delivery customer service said wait another week. 27th of June rang again still no products the lady then made another order have not received today is the 17th of July. She promised a refund which I have not received & also I ran out of wen last month as I informed her of this.. I feel this is a major set back so... Read more

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