Penn Foster Career School Complaints and Reviews

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Penn Foster Career School
Main address: P.O. Box 1900,Scranton,PA,18501 (outside US) 18515 Scranton PA
1-800-27544-10,570-961-4033(outside the US), 570-702-8380,
  • 136+3 mobile complaints
  • $31.6K claimed losses
  • $227 average
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  • Oct 26
  • Schools
  • Contract Payment
  • 755

I was a month from finishing school when I had basically finally decided to stand up to penn foster about its dated material. My coursework described how to use a early 90s mac computer, floppy disks and polariod cameras. I knew by the pictures on the pages that this whole program was late 80s or early 90s material. I requested my money back. They said no. Not only did they say no, they sent me a... Read more

Was this review helpful? 4 4


  • Oct 19
  • Schools
  • Orlando, Florida
  • Online Certficate Program
  • 564

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the right school to choose. But after seeing all this negative reviews I backed up... Still I called and the guy was very rude! this only confirmed all this negative comments, thanks to all of you to prevent me to give them my money! The guy immediately asked for my phone and... Read more

Was this review helpful? 2 1


  • Sep 05
  • Schools
  • Port Saint Lucie, Florida
  • Online Schooling
  • 1
  • 1
  • 1010

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first person I spoke with said my money would be refunded within 72 hours. Lie. I called after the 3rd day and the next person I spoke with said 10 days. Lie. Called back on the 11th day and that person said that they only process refunds on certain days out of the month. I never got an... Read more

Was this review helpful? 2 6


  • Aug 13
  • Colleges and Universities
  • Scottsdale, Arizona
  • Vet Tech Degree
  • 981

Penn Foster requires a proctor acceptance form to be filled out and sent to them. I had it filled out and mailed it to them in December 2013. I did not find out until later on that they had not received it. so I faxed a copy that I had of it to the fax number that they provided July 11, 2014, I was told it was received July 16, 2014, but that the address for the proctor was able to be read so I... Read more

Was this review helpful? 4 2


  • Aug 01
  • Schools
  • False Breeder Accusation
  • 536

I just enrolled in the school a month ago, and I'm excited to get started. It's been slow because some departments haven't been communicating effectively with others, or myself, but I'm hanging in there! I believe if they would fix their administrative and communication issues, they'd be on top! Hopefully, my problems will be fixed by next week and I'll be on my way, so I can move to my next step... Read more

Was this review helpful? 8 0


  • Jul 16
  • Schools
  • Auckland, Auckland
  • Undelivered Product
  • 2
  • 2
  • 293

Ordered wen on the 5th of June 2014 rang the 17th of June to enquire why no delivery customer service said wait another week. 27th of June rang again still no products the lady then made another order have not received today is the 17th of July. She promised a refund which I have not received & also I ran out of wen last month as I informed her of this.. I feel this is a major set back so... Read more

Was this review helpful? 1 0


  • Jul 08
  • Education
  • Jacksonville, Florida
  • Course Cancellation
  • 1
  • 1
  • 539

I tried to cancel a course with Pennfoster High School program is a complete rip-off. When we tried to cancel all we got was a person saying that she was a lawyer and that I had to pay over $500.00 to cancel. A few weeks later Pennfoster call over 5 times in a 35 minute period harassing and making treats over the phone. I have on file every one of their voice messages. They call using an BLOCKED... Read more

Was this review helpful? 5 5

I cancelled my free lotto subscription June 10, 2014 spoke with Sonja confirmation # 3052130 & received confirmation to my email as well. I was charged again. I expect to be credited back to my checking account immediately. Add comment


  • Jun 24
  • Computers
  • Houston, Texas
  • Credit Card Abuse
  • 1
  • 1
  • 316

I never even sign up, or joined to my Knowledge. How did they charge my credit card for this? I only looked to see what it was. I'm 70 years old living on social security and knew I didn't want any part of it. How do I get my money back? $120.00 is a lot to me. Can anyone help me? I was perusing the sight and thought that it was way too complicated for me, besides I really don't have any money to... Read more

Was this review helpful? 0 1
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