548 views
New Reviewer
9 comments

In 2005, my grandmother had asked me to take a pet grooming course with my uncle. I refused at first, but she insisted. I eventually gave in, and sent away for the course.

I had never received any products or communication from Penn Foster since then. I had recently checked my credit report, as I am joining the Army. I noticed a collections account for $903 from a Collections Agency, whose physical address is almost the same as Penn Foster's(same town, both use P.O. boxes).

I had spoken with an agent from the collection Agency, who claimed that I completed 58% of the course for which I had never received, and claimed that the only way to expunge my record would be to simply pay it off. Penn Foster has essentially made me a victim of fraud.

Location: Walnut, Iowa

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I just checked my credit score and I had the same thing happen to me! I am so pissed!!!! It screwed my credit score big time.

Guest

They did the same thing to me. Screwed my credit score.

Penn F Wdw

@WM I did receive your email and I emailed you back from my official Penn Foster email account. I have sent your email to Student Services and we are contacting the collections agency USCB. Once we get the information we need I will get in touch right away.

Best Regards,

Erin

Guest

I faced the same ordeal like you both. I know I was enrolled into the highschool diploma which the account was sent off to USBC.

Before time, I was told by a PF representative that as long I kept making payments, My account would not go into collections. One day when I was trying to login my student center; I received a message saying I was suppose to call USBC for more information. I called them and explained my situation. They wanted me to pay $275 for the past due amount of the highschool program.

I agreed to make payments and I asked if I could still enroll into a program. One representative said "yes". I enrolled into a Tech program yesterday and talking to a representative, I wasn't allowed to login and what I paid for was on hold. Is it on hold for the HS account in which I am still paying for or the program I signed up.

I think it is a bit misleading for a rep to tell me that I could enroll into a program when one was in collections.

I did write to you, Erin. Hopefully, you can help me

Penn F Wdw

@Jessie A, Once an account has gone 180 days past due it is sent to a collections agency. I have no contact with the collections agency but if you did indeed speak to a rep about your hardship it will be noted on your account. If you would kindly contact me at pennfosterinc@***.com I will contact Student Services about this and try to help you.

Penn F Wdw

@This school is a major fraud I'm sorry to hear of your troubles. Without knowing your name or student ID# I can't comment on your issues but if you would kindly email me at pennfosterinc@***.com I would be happy to assist you. best regards,Erin

Guest

*Not UCBH-USBC

Guest

I know Penn Foster has their clients check this site daily because of their reputation. I feel like its my turn to say how I truly feel.

I enreolled into the Pharmacy Techinican program as of 1/4/2012. I had paid my $29 downpayment and $48 first month payment to start my course. I was re-routed to a login page thinking "Oh this is perfect, I can start on my course". I went to check in my inbox, nothing wasn't from Penn Foster.

I figured it was backed up, so I waited for an hour to to get my information. Nothing yet. I got concerned and I called Student Services at (888-427-****) and I spoke to Mary. I asked "Mary" why I didn't receive my information to login.

She mentioned to me that I needed a "high school" diploma to enroll into this course. I mentioned I received my GED and I could fax the information to her. Then she said I was "enrolled" in their highschool program. I said "Why would I need a highschool program if I have a GED?" and she had no information on the balance, what was started or finished.

All she had was my student ID, in which I wasn't allowed to login. I tried entering that particuliar number into the login field and it "mentioned" You need to call (570)876-**** for more information. I looked up the number and its through UCBH. This company has a bad rapport of harassing individuals if you do not pay your debt.

I asked "Mary" if I will be getting a "Refund" of my money back to me and she mentioned it was on "hold" I said "Oh, I can not get my own money back now and I can not use a program to enhance my skills" What are they going to do with $77 then? I would like to know why I wasn't "informed" of this other program as well. I smell FRAUD. I would like my money back or I will be reporting to the BBB.

I am taking my money and enrolling into a business school close to my area. At least I know they will enroll me without hesistation.

Thank you Penn Foster. It proves to me that all you care about is Frauding people and taking them for a ride.

People Beware of this school.

If you want to get training, go to a techinical or business school. You will have better luck

Guest

Just today I received a phone call from a collection agency. They claimed that I have an outstanding debt of almost $1,500 through Penn Foster.

Funny thing is I spoke to a school rep. about 5 months ago saying that I could not continue my courses due to family hardship & my husband losing his job. They said no problem, they would take care of it, etc.. So now I magically have this fellow "Hal" calling me from USCB (Collection Agency) wanting to work with me on this debt, saying that I am STILL ENROLLED in their classes.

So I called the school, the rep. said that I am in fact still enrolled but my account has been since transferred to said agency so he cannot withdraw me from the courses. So I am supposed to cancel my classes for their university through a collection agency, since the university supposedly can no longer pull up my account. How the *** am I still enrolled in your classes if you can't access my account?

What you're basically telling me is that I am enrolled in Veterinary Technician classes through a Credit Collection Agency now? Interesting..

Penn Foster Reviews

  1. 40 reviews
  2. 8 reviews
  3. 9 reviews
  4. 8 reviews
  5. 16 reviews
Penn Foster reviews